Protection

The Shear Ease Standard: Protection & Transparency

At Shear Ease, we understand that your equipment is the backbone of your business. That’s why we have partnered with Royal Mail to provide a shipping experience that is as precise and professional as our sharpening.

1. Real-Time Tracking as Standard

Every service now includes Royal Mail Tracked 24 as our baseline standard.

• Speed: Your equipment spends less time in the van and more time on the bench.
• Visibility: From the moment you drop your package at the Post Office to the second it arrives at our workshop, you have 24/7 visibility.
• Notifications: Receive automated email updates at every major milestone of the journey.

2. Professional Insurance Coverage

We believe the "norm" should be protection.

• Included Cover: All Tracked 24 shipments include insurance against loss or theft up to a value of £150.
• High-Value Equipment: For those sending high-end clipper units or specialist scissor collections exceeding £150 in value, we recommend using Royal Mail Special Delivery for enhanced coverage.
• The Condition: To ensure your insurance remains valid, Royal Mail requires that all equipment is packed to a professional standard.

3. Mandatory Packaging Guides

Correct packaging is the only way to ensure your equipment arrives safely and your insurance remains valid. Select your equipment below for our step-by-step artisan packing guides:

How to Pack Clipper Blades for Sharpening
Learn how to secure blades so teeth never touch and movement is eliminated.

How to Pack Professional Scissors for Sharpening
Tips on tip protection and locking your shears for a safe journey.

How to Send Clippers for Service
Why boxes beat envelopes and how to protect the motor and head during transit.

The "Shake Test" Guarantee

Regardless of what you are sending, your package should pass the Shear Ease Shake Test. If you shake your package and can hear a rattle, it needs more internal padding.