The information outlined below is a comprehensive overview of our privacy and cookie policy.

Shear Ease Ltd is committed to ensuring that visitor’s experience on our website is safe and secure. We also pride ourselves on ensuring that the information you freely consent to share with us, is utilised strictly for the purposes outlined in our policy. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Details We Collect

In order to administer your account and provide the services and products you order from us we, where applicable and provided we will collect and store your Full Name, Trading Name, Billing Address, Delivery Address, Company VAT Number, Telephone Numbers (no more than 2), Fax Number, Email Addresses (no more than 3), Website, Interaction history with Shear Ease concerning clipper repairs and transaction history with Shear Ease. Although we do have the facility to  collect bank details it is company policy not to do so.

These details are collected when customers fill in our envelopes, online contact forms and orders, phone interactions and ‘over the counter’ interactions. Google is used to find missing data for some businesses where insufficient contact details have been provided to complete the request for products and/or services.

We do not share data with anyone or use it for marketing purposes.

We are happy to provide a report on the exact details we hold about you. You should contact us by phone, email or letter requesting this information and we shall provide the information within one working day. This report can be provided in word, excel, pdf, email or verbally according to preference.

We can delete all personally identifiable details instantly. It is entirely your provocative to ask us to do so but this deleting all personally identifiable data from our system means that you will need to be responsible for keeping and providing proof of purchases. We would ordinarily assume responsibility for this but without your details this is not possible.

Customers are welcome to use a pseudo name in order that the necessary details are not personally identifiable.

Protecting your Details

Our website has security software installed. It also has a security certificate ensures any data entered on our website is impossible to intercept. Our online shop does not collect any card details.  You are taken to a 3rd party payment processing company to process the payment.

Our accounting software is password protected and user activity is trackable. It is company policy not to use another employee’s passwords or username each employee’s passwords are kept secret.

Access to usb backups and external hard drive backups is limited to admin employees. Only these admin employees know the passwords to PC’s and Laptops and the password to the company cloud storage facility.

Any computer and/or username that has access to our accounting software data is password protected and only admin employees know the passwords.

Packaging where personally identifiably information has been entered are incinerated once their purpose has been fulfilled.

Notes with personal data on are electronic where possible and written notes are shredded as soon as it’s purpose has been fulfilled.

Old job sheets and accounts are shredded as soon as their purpose has been fulfilled.

Any new projects or activities will undergo a privacy risk assessment at the planning stage and the project/process will utilise the assessment when deciding on procedures/systems.


Ashley Webb is the employee responsible for data protection compliance. Any concerns or enquiries should be made to Ashley through any methods of contacting Shear Ease.

Cookie Policy

Cookies for gathering Statistics:

Shear Ease use Google analytics to gather statistics.

Google analytics utilities cookies. More information can be found here.

Necessary Cookies:

The below cookies on Shear Ease website are those that are strictly necessary for smooth operation of the website.

In short, these are includes cookies that customise how much or how you view our website. They also make the shopping cart ‘remember’ it’s contents for each unique use.

Below is a more detailed explanation.

On login, wordpress uses the wordpress_[hash] cookie to store your authentication details. Its use is limited to the admin console area, /wp-admin/

After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

To keep track of cart data, WooCommerce makes use of 3 cookies:




The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.